Privacy Policy
Last updated: January 28, 2025
Introduction
Welcome to ReelGrub ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
Information You Provide
We collect information that you voluntarily provide when you:
- Create an account (email address, password)
- Submit restaurant information, TikTok videos, or content
- Contact us or provide feedback
- Subscribe to our newsletter or communications
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- Device information (browser type, operating system, device identifiers)
- Usage data (pages visited, time spent, click patterns)
- IP address and approximate location
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your account registration and authenticate users
- Display user-generated content (restaurants, videos, reviews)
- Analyze usage patterns and improve user experience
- Send you updates, notifications, and promotional communications (with your consent)
- Respond to your inquiries and provide customer support
- Ensure security and prevent fraud
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and analyze how you use our website.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly (authentication, security)
- Analytics Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and settings
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.
Data Storage and Security
We use Supabase to store and manage your data. Your information is stored securely and we implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party service providers who assist us in operating our website (e.g., Supabase for data storage, hosting services)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Your Rights (GDPR & Data Protection)
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing your data
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal data
- Withdraw Consent: Withdraw consent for data processing at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will take steps to delete that information.
Third-Party Links
Our website may contain links to third-party websites, services, or content (including TikTok videos). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: contact@reelgrub.com
- Website: ReelGrub.com